As it happens, we know about these issues, and the new ones that come up every day. On the off chance we overlook one, it’s a good bet that Internet commenters on sites like BoingBoing will alert us to that fact. They often use key words like “FAIL!!!!” and “dinosaur” to flag us, making their notes especially easy to find.
— SyFy’s Craig Engler is harnessing the collective intelligence… of trolls
